PHOENIX LICENSES WELLS FARGO BANK, N.A. TO PATENTS COVERING USE OF INTERACTIVE VOICE RESPONSE SYSTEMS

Posted in / Firm Announcement / - on February 9, 2009

Phoenix Solutions, Inc. has licensed its speech recognition/Advanced language processing portfolio covering Interactive Voice Response (IVR) systems to Wells Fargo Bank, N.A. for the latters use of such technology in responding to call queries concerning customer accounts and other related applications. The portfolio encompasses numerous technologies in wide spread use in the IVR industry, and… read more